Software ...   
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 Survey123 System
 
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Survey123  software is the heart of the guest satisfaction monitoring system.
For every function (reception, breakfast, room service) or facility (swimming pool, gym, SPA) the software calculates an aggregate satisfaction score from 1 to 10. 
 

We can view the satisfaction score of the individual questions of each aggregate score along with the guests comments. We can compare the scores of two different periods or focus our analysis on specific guests groups (i.e.  the group from Austria)

The software calculates composite statistical indices - for the fans of Analysis and Mathematics - such as the NPS (Net promoter score) and easily communicates with Excel for importing and exporting data.

With Survey123 we can scan the comment cards and the filled in questionnaires with any image scanner and your guests answers along with their comments are automatically transfered to the software database for further processing. 


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 Useful Downloads ...     
 Brochure
 PP presentation 
 Question Graph
 Overall picture  
 Questionnaire
   
   

 

 
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